Privacy Policy


Summary

1. YOUR PERSONAL DATA
2. COLLECTION OF YOUR PERSONAL DATA
3. PROCESSING OF YOUR PERSONAL DATA
4. NEWSLETTERS
5. TRANSMISSION OF YOUR PERSONAL DATA TO THIRD PARTIES
6. YOUR RIGHTS
7. DATA SECURITY
8. COOKIES
9. LOCATION AND TRANSFER OF YOUR PERSONAL DATA
10. DURATION OF STORAGE OF YOUR DATA
11. LINKS TO OTHER WEBSITES
12. CHANGES TO OUR PRIVACY POLICY
13. CONTACT US

Bed Republic (including in particular Sommeil & Tradition, 5 esplanade Compans Caffarelli 31000 Toulouse), responsible for processing your Personal Data ("we"), takes very seriously the privacy of any person who visits our online store Sommeil & Tradition (the "Website") and our physical stores Sommeil & Tradition (the "Stores") and more broadly of any person who transmits Personal Data (term defined below) concerning them, during a contact with our brand.

We will always process your Personal Data in accordance with the regulations applicable in France and in the European Union in the field of protection of personal data (“Data Protection Regulations”), including in particular:

  • the law relating to information technology, files and freedoms n° 78-17 of January 6, 1978, as amended and any updates thereto;
  • Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, applicable until 25 May 2018;
  • Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation) repealing Directive 95/46/EC, applicable from 25 May 2018;
  • where applicable, the texts adopted within the European Union and local laws likely to apply to personal data processed under the Contract;
  • texts and decisions emanating from supervisory authorities, in particular the National Commission for Information Technology and Civil Liberties (CNIL);

This privacy policy is an integral part of our General Terms and Conditions of Sale which can be consulted by clicking on the "GTC" mention . By using the Website, placing orders, purchasing in the Stores, contacting our customer service or registering in our prospect database, you explicitly accept the use of your Personal Data in accordance with this privacy policy. This same privacy policy applies each time you transmit your Personal Data to us and to all the processing that we may carry out on them.

1. YOUR PERSONAL DATA
The term “Personal Data” means any information concerning you that makes you directly or indirectly personally identifiable, in particular your surname, first name, address, telephone number, email address, banking details, username, password, cookies, IP address and other information that allows your identification and that you make available to us at any time.

2. COLLECTION OF YOUR PERSONAL DATA

We may collect your Personal Data when:

      • you visit the Website;
      • you create a customer account on the Website or in a Store;
      • you place an order on the Website by your own means or in one of our Stores;
      • you place an order by telephone;
      • you subscribe to the Sleep & Tradition Newsletter;
      • you register for the S ommeil & Tradition loyalty program;
  • you submit a complaint, ask a question or send us any other comments;
  • you provide us with your Personal Data on the Website or in any other way.

We also use “Cookies” as explained in Section 8 below. When the collection of certain Personal Data is necessary for the purposes set out in Section 3 below, we will let you know, it being understood that if you do not provide us with this information, we will not be able to meet these purposes.

3. PROCESSING OF YOUR PERSONAL DATA

We may process your Personal Data to meet the following purposes:

    • process and fulfil orders you place through the Website, by telephone or in the Stores, including managing your payments;
    • process and resolve any complaints or questions you may have regarding your past or future orders, your customer account or our brand;
    • monitor, develop and improve the Website and your use of the Website;
    • analyze your behavior on the Website or in the Stores and your reactions to our marketing campaigns in order to improve or personalize the products and services we offer to you;
    • manage the creation and maintenance of your customer account, in particular by offering you new features or new services;
    • send you information and commercial offers concerning existing or new products and services related to the S ommeil & Tradition brand and its world;
  • to offer you personalized service and offers, by email, by telephone, on the Website or in Store.

4. NEWSLETTERS

You can subscribe to the S ommeil & Tradition Newsletter and thus choose to be informed, at regular intervals, of the offers proposed on the Website, by the Stores and/or by our partners.

You can unsubscribe at any time by clicking on the link provided for this purpose at the top of each newsletter or by using the contact form.

5. TRANSMISSION OF YOUR PERSONAL DATA TO THIRD PARTIES

We may be required to transmit your Personal Data:

  • to the various companies of the Bed Republic Group, its licensees and its distributors, who may use your Personal Data to send you information and commercial offers concerning existing or new Bed Republic Group products;
  • to some of our service providers who help us fulfill your order, deliver your products, collect your payment, send you information and commercial offers, and analyze your use of the Website or the Stores, with a view to improving the quality and effectiveness of the Website and the Stores, it being understood that said service providers are contractually bound by confidentiality and compliance with the laws in force concerning the protection of your Personal Data.

6. YOUR RIGHTS
In accordance with current legislation, you have the right to access, rectify or erase, limit the processing of your data, the right to object, the right to the portability of your data and the right to define guidelines regarding the fate of your data after your death, which can be exercised by email to dataprotection@ sommeil-et-tradition.fr or by post to the attention of the Legal Department / Personal Data Manager, at the following address: 5 esplanade Compans Caffarelli, 31000 Toulouse (France), accompanied by a copy of an identity document.

7. DATA SECURITY
We have implemented and maintain appropriate safeguards to ensure that our internal procedures for the security of your Personal Data comply with applicable regulations. We also make reasonable efforts to ensure that third parties who work with us, under contract, as service providers, to make this Website and its content available to you and to fulfil your orders (including through our telephone ordering service), provide adequate protection for the Personal Data to which they have access. We limit access to Personal Data about you to employees who are subject to appropriate confidentiality obligations and who we believe have reasonable contact with such Personal Data in the context of their duties and/or to provide you with products and services.

We will take all necessary steps to ensure the secure processing of your Personal Data. In particular, we will take precautionary measures to protect your Personal Data against loss or misuse, and we will use security procedures to prevent any unauthorized access to this Personal Data. All Personal Data that we collect is stored on a server offering all security guarantees and is kept for a period not exceeding the period necessary to achieve the objectives set out in Section 3 above.

8. COOKIES
When you visit the Website, we may place small pieces of information on your computer known as "cookies", which will be stored by your browser on your hard drive. Cookies help us in a number of ways. We use cookies to help us better tailor the Website or information about our products and to make this information more relevant to your interests or preferences. Cookies allow us to track who has visited which pages and advertisements, determine the frequency of visits to certain pages, determine preferred areas of the Website and generally direct the use of the Website.

We may use the following four types of cookies:

  • Technical cookies relating to the functionalities of the Website: These cookies allow you to browse the Website, use its functionalities and save your preferences (e.g. adding an item to your basket).
  • Website analytics cookies: These cookies allow us to measure the traffic on the Website and your reactions to the products we offer. They allow us to improve the Website.
  • Cookies relating to your preferences: When you browse or make purchases online, the Website remembers your preferences (for example, your user name, language or geographic location). This simplifies, facilitates and personalizes your browsing experience.
  • Targeting cookies or advertising cookies: These cookies are used to deliver ads that are relevant to you. In addition, they limit the number of times you see an ad and help us measure the effectiveness of our advertising campaigns.

Most browsers automatically accept cookies, but this is not a requirement. By continuing to browse the Website, you agree to the use of these cookies. If you wish to disable cookies, you can simply adjust your browser settings accordingly, but you should be aware that by disabling cookies, you may not be able to create an online account or use all the features of the Website. Below you will find some information on how to disable cookies for certain web browsers.

Firefox:

  • 1. Click the Menu button ≡ and select Options
  • 2. Select the Privacy & Security panel.
  • 3. In the History area, for the Retention rules option, select Never keep history. Click Restart Firefox now.
  • 4. Go back to Menu ≡ and select Options. Finally select the Privacy & Security panel.
  • 5. In the Tracking Protection section, select Always or Only in private windows. Then click Edit Block Lists. Choose one of the two options “Basic Protection” or “Strict Protection”. Be careful, “Strict Protection” may prevent some sites from working.
    Note: If after exploring this setting you find that you can no longer see some of your websites correctly, an immediate solution is to set it to from visited sites to allow cookies from sites already visited.
  • 6. Click OK to close the Options window. (https://support.mozilla.org/kb/disable-third-party-cookies)

Internet Explorer:

  • 1. Click the Tools button, then click Internet Options.
  • 2. Click the Privacy tab, then under Settings, move the slider up to block all cookies or down to allow all cookies, then click OK.
  • http://windows.microsoft.com/fr-fr/windows7/block-enable-or-allow-cookies

Google Chrome:

  • 1. In the upper right corner, click More and then Settings.
  • 2. At the bottom, click Advanced Settings.
  • 3. In the “Privacy” section, click the Content Settings button.
  • 4. Click on Cookies.
  • 5. Disable Allow sites to save/read cookie data.
  • 6. Click OK.
  • https://support.google.com/chrome/answer/95647?hl=en

Safari:

  • 1. In the menu bar at the top, click on “Safari”, then “Preferences”
  • 2. Select the “Privacy” icon
  • 3. Next to “Block cookies”, check “Always”
  • http://support.apple.com/kb/ht1677?viewlocale=fr_FR&locale=fr_FR
  • Please note that we do not control the use of cookies by third parties.

9. LOCATION AND TRANSFER OF YOUR PERSONAL DATA
We store your Personal Data in the European Economic Area (“EEA”, namely the 28 member states of the European Union, as well as Norway, Iceland and Liechtenstein) where the Website’s servers are located. If we need to transfer and store your Personal Data at a destination outside the EEA, this transfer will take place in accordance with the applicable data protection laws.

Some of the data collected, and in particular data relating to the payment of your orders, may be transferred to service providers or subcontractors established in the United States, or in other countries not recognized by the European Commission as benefiting from an adequate level of protection. As such, as authorized by the applicable regulations, we undertake to collaborate only with companies registered on the American Privacy Shield register (or equivalent for other countries), or to conclude with these companies a cross-border flow agreement, in accordance with the standard contractual clauses of the European Commission, or to collaborate with companies having Internal Business Rules (BCR) allowing cross-border transfers. You can obtain more details on this subject and, if necessary, obtain a copy of the cross-border flow agreements concluded with our partners by contacting dataprotection@ sommeil-et-tradition .fr .

10. DURATION OF STORAGE OF YOUR DATA
 For the processing of personal data relating to the management of e-commerce customers, S ommeil & Tradition store customers and prospects, including in particular customer relationship management, marketing campaign management, monitoring of in-store e-reservations, management of defective products and parcel tracking, we will apply the following retention periods:

  • Personal Data relating to customers: duration of the contractual relationship increased by the legal limitation periods, i.e. 5 years
  • Data relating to non-customer prospects: 3 years from the last active contact with our brand
  • Historical purchase and browsing cookies: 13 months
  • Bank card number and expiration date: 15 months following the debit date
  • The visual cryptogram of a bank card: The time of the transaction

11. LINKS TO OTHER WEBSITES
 We may offer you links to other websites. However, we will not be responsible for the content or information collection policies of these websites. If you visit third-party websites, we recommend that you check their information collection and privacy policies. We do not accept any responsibility in this regard. Please check these policies before providing your personal data to these websites.

12. CHANGES TO OUR PRIVACY POLICY
We reserve the right to modify our privacy policy, in compliance with the laws in force regarding the protection of personal data. In this case, the modifications to our privacy policy will be indicated here.

13. CONTACT US
If you have any questions regarding our privacy policy or the way we use your Personal Data, please contact the company Bed Republic, responsible for processing your Personal Data in the context of the activity of the Website using the contact form and selecting the contact reason “personal data”.